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Billing & Financial Services

Commonwealth Financial Resources (CFR) handles billing for The Medical Center at Franklin. CFR's Customer Service Representatives are happy to help you understand the billing process and meet your financial obligations. CFR will file your insurance claims and provide you with a summary of charges. Our staff can also work with you to arrange a payment plan or financial assistance if you qualify.

We also offer convenient access to billing and financial services. When you enroll in our Online Business Office, you can manage your hospital and physician accounts online.

  • Make payments
  • View recent insurance and personal payments applied to your accounts
  • Easily update personal information
  • Simple and secure
  • Available whenever you need it

You can also get answers to your questions and communicate with us via email. We are happy to help you by phone, in person or online. We can also help you before you have a service or procedure performed at The Medical Center. If you are anticipating a medical procedure, we can provide you with a charge estimate to help you plan for your healthcare expenses.