At The Medical Center at Franklin we strive to provide high quality care to those we serve. The quality of our care is determined not just by the technical aspects of that care but also by the customer service we provide. In all we do, we strive to meet and exceed our customer's expectations 100% of the time.
We value your feedback to help us understand how we are doing and how we can improve. If you would like share a compliment or complaint about the care you or a loved one received, please submit your comments to us. If you or a loved one had a positive experience that left a lasting impression, tell us your story. If you would like to thank an individual for the exceptional care or service you received, you can recognize an employee.