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Customer Service Award Recipients

Commonwealth Health Corporation, the parent company of The Medical Center at Franklin, recognizes employees each month who exemplify "high quality" customer service standards. These employees demonstrate exceptional job performance as well as exceed customer expectations and are nominated by peers, guests or patients. The recognition program includes the Ambassador and Golden Pineapple Award programs.

AMBASSADORS - Recipients for October 2016

Joe Hall

The Medical Center - Respiratory Care

"Joe is attentive to his patients' needs and kindness is conveyed in his care for them. He is a considerate and dedicated professional to his patients and to his peers. His positivity is transmitted to others. Joe is a role model for Service Excellence."

Sedrick Fykes

The Medical Center - 4D Neurosciences

"Sedrick makes a difference in the lives of others. He always has a smile while caring for patients. His diligence and commitment to his profession is characterized each day to the staff and to his patients. Sedrick exemplifies outstanding care."




GOLDEN PINEAPPLE - Recipient for 4th Quarter 2016

Caitlin Burklow

Golden Pineapple - 2016 4th Quarter

The Medical Center - Women’s Services

Caitlin leads by example. She is always available to assist her staff and has a positive demeanor through all situations. She is dedicated to her profession in patient care and services for women. Caitlin ensures we provide the best to all patients.”