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Customer Service Award Recipients

Commonwealth Health Corporation, the parent company of The Medical Center at Franklin, recognizes employees each month who exemplify "high quality" customer service standards. These employees demonstrate exceptional job performance as well as exceed customer expectations and are nominated by peers, guests or patients. The recognition program includes the Ambassador and Golden Pineapple Award programs.

AMBASSADORS - Recipients for October 2015

Alexia Edmonds
Franklin Medical Center Emergency Department

“Alexia always gives 110% every day. She provides excellent customer service to every patient and staff member. She goes above and beyond to meet her patients’ needs and her co-workers’ needs. Alexia accomplishes her responsibilities in a positive way and always with a smile.”

Debbie Mullins
The Medical Center Home Care Program

“Debbie is a great asset to Home Care. Her technical and leadership skills are outstanding. She has a calm patient manner with her patients and her knowledge and professionalism is exhibited in her care for them. We are blessed to have her as part of the Home Care team.”

Sandy Whobrey
The Medical Center Central Sterile Supply

“Sandy always has a great attitude and creates a positive work environment. She takes initiative and is extremely helpful to her co-workers.  Her hard work and proficiency is appreciated by everyone. We are very fortunate to have Sandy as a team member.”


GOLDEN PINEAPPLE - Recipient for 4th Quarter 2015

Annette Runyon
The Medical Center at Franklin Ancillary Services

“Annette is supportive not only of her entire staff, but the MCF hospital. She creates a team work environment. She has a positive demeanor and outlook in all she does. She adapts to all situations and is friendly, courteous, and helpful to everyone. Annette exhibits superior customer service.”